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The billing question that generates the most support tickets, answered once.
Made with StrokeVideo from a plain text script, no editing. Make one like this
A customer upgrades from a twenty dollar plan to a fifty dollar plan on the seventeenth of a thirty-day month, and is charged thirteen dollars. The video works through the arithmetic on the board: the unused credit from the old plan, the partial charge for the new one, and the subtraction that produces a number matching neither price. One minute and forty-five seconds.
The best product explainers are not feature tours. They are the two or three things customers get wrong repeatedly, where the misunderstanding costs you a support ticket or a refund request. Proration is the standard example for subscription products: the charge looks wrong, so people write in. A video that shows the numbers being worked out is more convincing than a help article, because the viewer watches the total assemble rather than being told the answer.
The narration was written as plain text and pasted in, used word for word. The numbers on the boards come from the script itself, which is why they are consistent across the video. Storyboard, illustration, narration and the drawing were generated in one pass, four minutes and twenty-four seconds from script to MP4.
In the help centre article it replaces, in the upgrade confirmation email, in the in-app tooltip beside the price, and in onboarding. The same script can be re-rendered in your customers' languages, which turns one explanation into a set without re-recording anything.
Write the narration for your own rules and paste it. The boards are built from your sentences, so your numbers are the ones that appear.
Four minutes and twenty-four seconds from pasted script to finished MP4.
For anything with arithmetic or a sequence, usually yes, because the viewer sees the calculation being built. For reference material people scan, an article is still better. Most teams use both.
Yes. The same script renders at 9:16 for Reels, Shorts and TikTok.
Yes, fourteen of them, from the same script.